Creating Ring Groups

  1. Create a new callflow

  2. Assign it a number


  3. Drag the ring group element to the callflow

  4. Drag devices or users in your system to the ring group to add them to the group. Note that you can re-order the ring group members at any time


    NOTE: You have the ability to choose a Ring Strategy. Either all devices will ring at the same time or in the order in which you set your Ring Group.

  5. Make sure your ring group goes somewhere else if nobody answers!

  6. Save your callflow. You’re done!
     

 

Updated on June 15, 2017

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