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Account Manager Technical Specifications

Basic Account Management

  • Account Name
  • Account Realm
  • Time zone
  • Add an Admin to the account
  • Auto generate/manually type password

Call Restrictions

  • Set Two-Way Trunk Limit
  • Set Inbound Trunk Limit
  • Set Outbound Trunk Limit
  • Enable/Disable account to place calls to: US Toll Free, US Toll, Emergency Dispatcher, Caribbean, US DID, International, Others

Overview

  • Enable/Disable/Delete Account
  • Edit Account Name
  • Edit Account Realm
  • Edit/Add Account Administrator
  • Add Technical Contact
  • Add Billing Contact
  • Edit Time zone and Language

Limits

  • Set trunking limits for inbound/outbound simultaneous calls
  • Set account limits for: US Toll Free, US Toll, Emergency Dispatcher, Caribbean, US DID, International calls

Restrictions

  • Select what your customer can view:
  • Settings – User, Account
  • Trunking – Inbound, Outbound, Two-way Misc – UI Errors Log

Numbers Features

  • Enable/disable E911
  • Enable/disable CNAM

Carrier

  • Select system-wide, carrier or account specific routing strategies on each account

Notes

  • Write an announcement to pop up every time the account is logged into
  • Keep customer notes on the account

App Exchange

  • Choose which apps are enabled on this account

Use Account

  • Masquerade as the account you are editing so you can see what your customers see
Updated on June 7, 2018

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