GetRecording API

About CallRecording API Endpoint

The CallRecording API Endpoint is a short cut for those that are just looking to quickly and easily download a recorded conversation produced by the Flex UC Call Recording App that is then stored in an S3 Bucket. By simply providing it the SIP Call ID, or the CDR ID of a call the endpoint will then provide you the file to download for playback or storage.

Fetch a Call Recording Media using CDR_ID

GET /v2/accounts/{ACCOUNT_ID}/callrecording/{details}

curl -v -X GET \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:{PORT}/v2/accounts/{ACCOUNT_ID}/callrecording/{CDR_ID}

You are able to use both a SIP Call ID or a CDR ID to pull a recording. A CDR ID is the SIP Call ID prepended with the Year and Two Digit Month followed by a dash, ie: 201906-

We allow for both in the same call to help make extracting recording easier using data provided by many different sources. For example, if you are receiving call data from a WebHook its possible you will only have the SIP Call ID provided in the channel variables. Thus you can use that data as the details to get a recording.

Fetch a Call Recording Media using SIP_CALL_ID

GET /v2/accounts/{ACCOUNT_ID}/callrecording/{details}

curl -v -X GET \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:{PORT}/v2/accounts/{ACCOUNT_ID}/callrecording/{SIP_CALL_ID}
Updated on June 11, 2019

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